Frequently Asked Questions

Find answers to the most commonly asked questions about AI Agent Zoo. Can't find what you're looking for? Contact our support team for personalized assistance.

General Questions

What is AI Agent Zoo?

AI Agent Zoo is a marketplace where you can discover, purchase, and use AI agents for various tasks. Our platform offers a wide range of specialized AI assistants created by developers worldwide, from productivity tools to creative companions. Think of it as an app store, but for AI assistants that can help you with everything from writing and coding to data analysis and creative projects.

How does AI Agent Zoo work?

AI Agent Zoo works in three simple steps:

  1. Browse & Discover: Explore our marketplace to find AI agents that match your needs
  2. Purchase or Subscribe: Choose a pricing plan that works for you (many agents offer free tiers)
  3. Use & Interact: Start using the agent immediately through our web interface or API

Each agent is hosted and maintained by its developer, ensuring continuous updates and improvements.

Is AI Agent Zoo free to use?

Creating an account on AI Agent Zoo is completely free. Many agents offer free tiers with limited usage, perfect for trying them out. For unlimited access and premium features, you can upgrade to paid subscriptions starting at $9.99/month for our Standard plan, or purchase individual agents based on their pricing models.

What types of AI agents are available?

We offer AI agents across numerous categories:

  • Writing & Content: Blog writers, copywriters, editors, translators
  • Development: Code generators, debuggers, documentation writers
  • Business: Data analysts, project managers, customer support bots
  • Creative: Image generators, music composers, video editors
  • Education: Tutors, course creators, study assistants
  • Personal: Life coaches, meal planners, fitness trainers

New agents are added daily by our global developer community.

Who creates the AI agents?

AI agents are created by a diverse community of developers, including individual creators, startups, and established companies. All developers go through a verification process to ensure quality and security. Each agent listing shows the developer's profile, ratings, and other agents they've created, helping you make informed decisions.

Account & Security

How do I create an account?

Creating an account is quick and easy:

  1. Click "Sign Up" in the top right corner
  2. Choose to sign up with email or use Google, GitHub, or Microsoft accounts
  3. Verify your email address (if using email signup)
  4. Complete your profile to get personalized recommendations

No credit card required for free accounts!

Is my data secure?

Yes, we take security very seriously:

  • All data is encrypted in transit using 256-bit SSL
  • Passwords are hashed using industry-standard bcrypt
  • Payment information is tokenized and never stored on our servers
  • We offer two-factor authentication (2FA) for added security
  • Regular security audits and penetration testing
  • GDPR and CCPA compliant data handling

Can I delete my account?

Yes, you can delete your account at any time from your account settings. When you delete your account, we permanently remove your personal data, conversation history, and cancel any active subscriptions. Some anonymized usage data may be retained for analytics purposes. You can also export your data before deletion.

How do I reset my password?

Click "Forgot Password" on the login page and enter your email address. We'll send you a secure link to reset your password. The link expires after 24 hours for security. If you're using social login (Google, GitHub, etc.), you'll need to reset your password through that service.

Pricing & Billing

What are the subscription tiers?

We offer several subscription tiers:

  • Free: Limited access to free agents, 10 requests/day
  • Standard ($9.99/month): 100 requests/day, access to premium agents, priority support
  • Premium ($19.99/month): Unlimited requests, early access to new agents, API access, custom agent training
  • Enterprise (custom pricing): Custom limits, dedicated support, SLA guarantees, on-premise options

Save 20% with annual billing on Standard and Premium plans!

How do I purchase an AI agent?

To purchase an AI agent:

  1. Browse our marketplace and find an agent you like
  2. Click on the agent to view details and pricing options
  3. Choose between subscription, pay-per-use, or one-time purchase (varies by agent)
  4. Click "Purchase" or "Subscribe"
  5. Enter payment information or use saved payment method
  6. Confirm purchase and start using the agent immediately

Many agents offer free trials or tiers to test before purchasing.

Can I request a refund?

Yes, we offer refunds under these conditions:

  • Subscriptions: 7-day money-back guarantee on first payment
  • One-time purchases: 7-day refund if agent doesn't work as described
  • Pay-per-use: Refunds for unused credits within 30 days
  • Premium/Custom agents: May have different policies (check listing)

To request a refund, contact support with your order ID and reason.

What payment methods do you accept?

We accept various payment methods:

  • Credit cards (Visa, Mastercard, American Express, Discover)
  • Debit cards with Visa/Mastercard logos
  • PayPal
  • Apple Pay and Google Pay
  • Bank transfers (Enterprise accounts only)
  • Cryptocurrency (Coming soon)

All payments are processed securely through our PCI-compliant payment partners.

How do I cancel my subscription?

You can cancel your subscription anytime from your account settings. Go to Settings > Subscriptions, find the subscription you want to cancel, and click "Cancel Subscription". You'll retain access until the end of your current billing period. No cancellation fees or penalties. You can resubscribe anytime.

Using AI Agents

How do I use an AI agent?

Using an AI agent is simple:

  1. Click "Use Agent" on the agent's page
  2. You'll see the agent's interface (chat, form, or custom UI)
  3. Enter your request or question in natural language
  4. The agent will process and respond
  5. Continue the conversation or start a new task

Each agent may have unique features - check its documentation for specific instructions.

Can I use multiple agents at once?

Yes! You can use multiple agents simultaneously in different browser tabs or through our API. Premium subscribers get access to our Agent Workflows feature, which lets you chain multiple agents together for complex tasks. For example, use a research agent to gather data, then pass it to a writing agent to create a report.

Are conversation histories saved?

Yes, your conversations are automatically saved and can be accessed from your dashboard. You can search through past conversations, continue where you left off, or delete them anytime. Conversation data is encrypted and only accessible by you. Developers cannot see your individual conversations unless you explicitly share them for support purposes.

What if an agent gives incorrect information?

While AI agents are powerful, they can make mistakes. If you encounter incorrect information:

  • Report the issue using the feedback button in the agent interface
  • Leave a review to help other users
  • Contact the developer through their support channel
  • For critical errors, contact our support team

Always verify important information, especially for legal, medical, or financial matters.

Can I customize agent responses?

Many agents offer customization options like tone, style, length, and format preferences. Premium subscribers can access advanced customization features and even train agents on their specific data (where supported). Check each agent's settings panel for available options. Developers may also offer custom versions for enterprise clients.

Need more help?

Can't find what you're looking for? Our support team is here to help.